Entries for month: December 2011

End of Swim Session - News for Athletes

NCC , sessions

Since this is the first year that everyone is entering their own miles, here is a bit of important information that in previous years only club reps needed to know. 

Each session ends at midnight on the last day of the month. However, as in the past we will be keeping things open for an additional 48 hours to give everyone time to enter their results. This was necessary when one person was entering miles for an entire club, and although it may not be quite as necessary this year we are still going to give everyone that extra time. 

The Swim Session officially ends at midnight on December 31. At that time everyone should get out of the pool and get some champagne. Athletes (and club reps for those still logging miles the old fashioned way) will then have until midnight on January 2 to enter all of their miles for December.

If you visit the site on January 1st or 2nd without logging in, you will see that the current session will show the Bike Session. You won't see any miles yet for anyone, so don't panic. If you log in to enter your miles it will still show as the Swim Session and any miles entered must have been accumulated during December.

You will not be able to enter any miles for January until January 3rd. After that you will not be able to log any more miles for December, so please make sure you get everything in before then. 

Please tell your fellow clubmates to read this post! 

Happy Holidays everyone.

Login Info Snafu

NCC

 A quick note about logins and welcome emails. 

The last day or so the welcome emails with new athletes' login info have not been going out. We are working with the site host to resolve the issue, but in the meantime club reps can provide this information to any athlete who did not get their login info via email. 

To do so, club reps should login, then go to Manage My Team, select an athlete from the team list and send the email address (username) and password to any athlete who still has not received their login via email. This is a new feature just enabled today, December 13.

Apologies to everyone, we'll have this sorted out as soon as possible.

 

A New Way to Correct Mistakes

NCC , mileage

Hey, we all make mistakes. If you've entered your mileage incorrectly you should be able to correct it quickly and easily, right? 

As of today, correcting mileage entry errors just got a lot easier. For small errors you can still just make an additional entry to correct your error, but we've seen some really BIG errors this year and those are the ones that are harder to correct. 

For those big errors (over 100 miles) it's easier to just zero out the incorrect entry and re-enter the correct amount. If you find yourself in this situation you can do just that by going to the Show My Results page and following the instructions there.

Right now this is for athletes only but Club Reps will have this capability very soon. 

UPDATE: club reps can now also delete mileage entries.

The path is Login > Summary > Select Athlete > Select the entry to delete (by clicking the date) > Click the big scary button that says Delete this Entry.

This will come in handy if someone enters a big negative number (we've had reports of this happening spontaneously, but I've been unable to replicate this behavior) and then goes away on vacation.

 

Powered by Mango Blog. Design and Icons by N.Design Studio
RSS Feeds